Cohere

Resolve customer support issues faster than ever before
 Resolve customer support issues faster than ever
Product Information
This tool is verified because it is either an established company, has good social media presence or a distinctive use case
Release date4 November, 2022
PlatformDesktop
Community

Cohere Features

Cohere is an AI-powered platform designed to enhance customer support by leveraging previous tickets and advanced analytics. Key features and advantages include:

  • Answer finding: Utilizes large language models to provide accurate and personalized responses
  • Automation: Resolves up to 60% of tickets, improving customer satisfaction
  • Integration: Seamlessly integrates with existing support resources and service desks

Use cases for Cohere are ideal for various businesses:

  • Customer support teams seeking to automate responses and improve resolution rates
  • Fast-growing companies aiming to maintain high-quality customer service
  • Organizations looking to optimize their support resources and drive ROI

Overall, Cohere offers a comprehensive solution for enhancing customer support through AI-powered assistance and seamless integration.

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