Crisp MagicReply

Introducing MagicReply, the virtual assistant for customer service
 Introducing MagicReply, the virtual assistant for
Product Information
This tool is verified because it is either an established company, has good social media presence or a distinctive use case
Release date23 June, 2023

Crisp MagicReply Features

Discover a better way to service your customers with Crisp, an AI tool designed to enhance customer service by delivering faster, more precise answers.

Key Features:

No Setup Required: Crisp's proprietary AI model requires no setup, enabling teams to start using the tool immediately without installation.

Comprehensive Features: The AI assistant includes a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, a knowledge base, and a status page for system monitoring.

MagicReply: A virtual assistant that provides personalized responses to customers based on past interactions.

Multilingual and Multichannel: Crisp supports multiple languages and channels for versatile and global use.

Free Trial: Users can experience Crisp free of charge for 14 days.


  • Improve customer service with faster, more accurate responses.
  • Experience the ease of immediate use with no installation required.
  • Leverage an array of features to meet diverse customer service needs.
  • Provide personalized service with MagicReply's advanced machine learning capabilities.
  • Enjoy global versatility with multi-language and multi-channel support.

Additional Features:

Crisp's MagicReply can summarize recorded conversations for seamless agent shift changes and switch between audio and text messages instantly. The tool also controls API uptime for a smooth user experience. It is already adopted by over 500,000 brands to enhance their customer experience. Languages supported include English, French, German, Spanish, Dutch, Portuguese, Russian, Turkish, Simplified Chinese, Finnish, and more.

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