Knowmax

Enhance your CX with Knowmax

Enhance your CX with Knowmax

Product Information

This tool is verified because it is either an established company, has good social media presence or a distinctive use case

Release date14 March, 2023

PlatformDesktop

Community

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Knowmax Features

Knowmax is an omnichannel knowledge management platform that utilizes AI to improve customer engagement and communication. Key features and advantages include:

AI-powered capabilities: Streamlines agent workflows, enhances self-service opportunities, and personalizes support

Single source of truth: Eliminates siloed information and provides relevant data across touchpoints instantly

Intuitive tools: Google-like search engine, cognitive decision trees, and visual guides for simplified troubleshooting and automated responses

Use cases for Knowmax cater to various industries:

E-commerce, telecom, healthcare, and banking: Enables personalized solutions at scale for improved customer support

Businesses: Enhances employee knowledge and expertise, efficiently and cost-effectively

Organizations: Aims to create a seamless customer experience through effective knowledge management

Overall, Knowmax empowers organizations to manage knowledge effectively, providing a comprehensive solution for customer engagement and communication.

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